Shipping Policy
A legal disclaimer
At URLIT, we are committed to delivering your top-quality beverages with exceptional service. This Shipping Policy outlines the procedures for processing, shipping, and delivering your orders to ensure a smooth and timely experience.
URLIT Shipping Policy
Order Processing
Processing Time:
All orders are processed within 3-5 business days (excluding weekends and holidays). You will receive a notification once your order has shipped. Please note that during peak seasons or promotional periods, processing times may take longer.
Order Changes:
If you need to modify your order after it has been placed, please contact our Customer Support team at info@urlitproducts.com as soon as possible. We will do our best to accommodate your request before your order is shipped.
Shipping Rates and Deliver
Shipping Costs:
Shipping charges for your order will be calculated and displayed at checkout based on your location and the shipping method selected.
Delivery Time:
Estimated delivery times will depend on your location and the shipping option chosen at checkout. Standard shipping typically takes 7-8 standard business days, while expedited shipping options may reduce this timeframe. Please note that delivery times are estimates and not guaranteed.
Shipping Locations:
We currently ship to addresses within the United States. For any international shipping inquiries, please contact our Customer Support team for further assistance.
Shipment Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.
Shipping Issues
Undeliverable Packages:
If a package is returned to us due to an incorrect or incomplete shipping address provided by the customer, we will contact you to arrange for reshipping at an additional cost.
Lost or Stolen Packages:
URLIT is not responsible for lost or stolen packages once delivery has been confirmed by the shipping carrier. We recommend contacting the shipping carrier directly in case of issues, but if you need assistance, feel free to contact us.
Damaged or Defective Products:
If your order arrives damaged or contains defective products, please contact us within 5 business days of receiving your package. We will work with you to resolve the issue, either by arranging for a replacement or offering a refund, as per our Return and Refund Policy.
Contact Information
If you have any questions or concerns regarding your order or shipping, please reach out to our Customer Support team:
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Email: brian@urlitproducts.com
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Phone: 331-248-7548
Amendment of Policy
URLIT reserves the right to modify this Shipping Policy at any time. Any changes will be reflected on our website and communicated to customers where applicable.
We aim to ensure you enjoy your experience with URLIT from order to delivery. Thank you for choosing us!